Legal & Compliance · Integrity Care Group

PRIVACY POLICY

The Integrity Care Group Web site is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Integrity Care Group Web site and governs data collection and usage. By using the Integrity Care Group website, you consent to the data practices described in this statement.

Collection of Your Personal Information

Integrity Care Group collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Integrity Care Group also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Integrity Care Group. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Integrity Care Group for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Integrity Care Group Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Integrity Care Group public message boards, this information may be collected and used by others. Note: Integrity Care Group does not read any of your private online communications.

Integrity Care Group encourages you to review the privacy statements of Web sites you choose to link to from Integrity Care Group so that you can understand how those Web sites collect, use and share your information. Integrity Care Group is not responsible for the privacy statements or other content on Web sites outside of the Integrity Care Group Web site.

Use of Your Personal Information

Integrity Care Group collects and uses your personal information to operate the Integrity Care Group Web site and deliver the services you have requested. Integrity Care Group also uses your personally identifiable information to inform you of other products or services available from Integrity Care Group and its affiliates. Integrity Care Group may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Integrity Care Group does not sell, rent or lease its customer lists to third parties. Integrity Care Group may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Integrity Care Group may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Integrity Care Group, and they are required to maintain the confidentiality of your information.

Integrity Care Group does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Integrity Care Group keeps track of the Web sites and pages our customers visit within Integrity Care Group, in order to determine what Integrity Care Group services are the most popular. This data is used to deliver customized content and advertising within Integrity Care Group to customers whose behavior indicates that they are interested in a particular subject area.

Integrity Care Group Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Integrity Care Group or the site; (b) protect and defend the rights or property of Integrity Care Group; and, (c) act under exigent circumstances to protect the personal safety of users of Integrity Care Group, or the public.

From time to time, we may contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party without your explicit consent.

If you would like to stop receiving marketing or promotional communications via email from Integrity Care Group, you may opt out of such communications by clicking on the UNSUBSCRIBE button within the email communication, or by contacting us at wecare@integrityuc.com.

Use of Cookies

The Integrity Care Group Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Integrity Care Group pages, or register with Integrity Care Group site or services, a cookie helps Integrity Care Group to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Integrity Care Group Web site, the information you previously provided can be retrieved, so you can easily use the Integrity Care Group features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Integrity Care Group services or Web sites you visit.

Security of Your Personal Information

Integrity Care Group secures your personal information from unauthorized access, use or disclosure. Integrity Care Group secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Medical Information

In conformity with United States law and American Medical Association practices, any medical information given to us by you over the Internet is protected under strict doctor-patient confidentiality rules. At no time will it be displayed on the website or emailed to other doctors or third parties. See our complete HIPAA Notice of Privacy Practices (download) below.

Download notice of privacy practices

Changes to This Statement

Integrity Care Group will occasionally update this Statement of Privacy to reflect company and customer feedback. Integrity Care Group encourages you to periodically review this Statement to be informed of how Integrity Care Group is protecting your information.

Contact Information

Integrity Care Group welcomes your comments regarding this Statement of Privacy.

If you have complaints, please contact us at wecare@integrityuc.com.

HIPAA NOTICE

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TERMS + CONDITIONS

AGREEMENT BETWEEN USER AND Integrity Urgent Care

The Integrity Urgent Care website is comprised of various web pages operated by Integrity Urgent Care

The Integrity Urgent Care website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Integrity Urgent Care website constitutes your agreement to all such terms, conditions, and notices.

MODIFICATION OF THESE TERMS OF USE

Integrity Urgent Care reserves the right to change the terms, conditions, and notices under which the Integrity Urgent Care website is offered, including but not limited to the charges associated with the use of the Integrity Urgent Care website.

LINKS TO THIRD-PARTY SITES

The Integrity Urgent Care website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Integrity Urgent Care and Integrity Urgent Care is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Integrity Urgent Care is not responsible for webcasting or any other form of transmission received from any Linked Site. Integrity Urgent Care is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Integrity Urgent Care of the site or any association with its operators.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the Integrity Urgent Care website, you warrant to Integrity Urgent Care that you will not use the Integrity Urgent Care website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Integrity Urgent Care website in any manner which could damage, disable, overburden, or impair the Integrity Urgent Care website or interfere with any other party's use and enjoyment of the Integrity Urgent Care website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Integrity Urgent Care websites.

USE OF COMMUNICATION SERVICES

The Integrity Urgent Care website may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consents.
Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
Conduct or forward surveys, contests, pyramid schemes or chain letters.
Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
Restrict or inhibit any other user from using and enjoying the Communication Services.
Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.

ACCESSIBILITY

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Patient Rights

To be treated with courtesy, respect and dignity.
To participate in decisions regarding their care.
To refuse care or services.
To privacy.
To refuse the release of personal health information (except when permitted by law).
To get an electronic or paper copy of medical records.
To ask for medical records to be updated.
To request confidential communications.
To ask what is used or shared to be limited.
To get a list of those with whom we've shared information.
To a sign or language interpreter.
To choose someone to act for you.
To receive accurate and easily understood information about your health plan, healthcare professional and healthcare facility.
To get a copy of the Notice of Patient Privacy Practices.
To file a complaint if you feel your rights are violated.
- If you feel we have violated your rights, contact us.
- You can file a complaint with the U.S. Department of Health and Human visiting hhs.gov/ocr/privacy/hipaa/complaints .
- We will not retaliate against you for filing a complaint.

If you have any questions about the information presented on this page, please contact us today.

Patient Responsibilities

To honestly disclose information that may assist in establishing a diagnosis and an appropriate plan of care.
To support an environment where the safety and property of the organization's personnel and customers are respected.
To inquire if any portion of care-giving or follow-up are not entirely comprehended.
To notify the staff or medical provider if there are any limitations (cultural, religious or other) that may limit the care provided or pose barriers to providing care.
To financial commitments towards care.
If you have any questions about the information presented on this page, please contact us today.

Non-discrimination

Integrity Care Group comply with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)), sexual orientation, gender identity, age, or disability in its health programs and activities. Integrity Care Group do not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Integrity Care Group:

Provide free aid and services to people with disabilities to communicate effectively with us, such as:
- Alternate formats of written information
- Qualified sign language interpreters
Provide free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages Revised 10/24/2024 If you need these services, please let our receptionist know so that we may assist you.

If you believe that Integrity Care Group has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance by mail, phone, or email with the Integrity Compliance Officer at:

Name

Location

Number

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, please ask for the clinic manager so that they can assist you. You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights.

Complaint Portal at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW Room 509F, HHH Building, Washington D.C. 800-868-1019 800-537-7697 Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html . This notice is available on our websites as well. See the following links: links

COMPLIANCE REPORTING

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PRIVACY POLICY

Collection of Your Personal Information

Use of Your Personal Information

Integrity Care Group does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Use of Cookies

Security of Your Personal Information

Medical Information

Download notice of privacy practices

Changes to This Statement

Contact Information

Integrity Care Group welcomes your comments regarding this Statement of Privacy.

If you have complaints, please contact us at wecare@integrityuc.com.

HIPAA NOTICE

Header

TERMS + CONDITIONS

AGREEMENT BETWEEN USER AND Integrity Urgent Care

The Integrity Urgent Care website is comprised of various web pages operated by Integrity Urgent Care

MODIFICATION OF THESE TERMS OF USE

LINKS TO THIRD-PARTY SITES

NO UNLAWFUL OR PROHIBITED USE

USE OF COMMUNICATION SERVICES

Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consents.
Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
Conduct or forward surveys, contests, pyramid schemes or chain letters.
Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
Restrict or inhibit any other user from using and enjoying the Communication Services.
Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.

ACCESSIBILITY

Header

Patient Rights

To be treated with courtesy, respect and dignity.
To participate in decisions regarding their care.
To refuse care or services.
To privacy.
To refuse the release of personal health information (except when permitted by law).
To get an electronic or paper copy of medical records.
To ask for medical records to be updated.
To request confidential communications.
To ask what is used or shared to be limited.
To get a list of those with whom we've shared information.
To a sign or language interpreter.
To choose someone to act for you.
To receive accurate and easily understood information about your health plan, healthcare professional and healthcare facility.
To get a copy of the Notice of Patient Privacy Practices.
To file a complaint if you feel your rights are violated.
- If you feel we have violated your rights, contact us.
- You can file a complaint with the U.S. Department of Health and Human visiting hhs.gov/ocr/privacy/hipaa/complaints .
- We will not retaliate against you for filing a complaint.

If you have any questions about the information presented on this page, please contact us today.

Patient Responsibilities

To honestly disclose information that may assist in establishing a diagnosis and an appropriate plan of care.
To support an environment where the safety and property of the organization's personnel and customers are respected.
To inquire if any portion of care-giving or follow-up are not entirely comprehended.
To notify the staff or medical provider if there are any limitations (cultural, religious or other) that may limit the care provided or pose barriers to providing care.
To financial commitments towards care.
If you have any questions about the information presented on this page, please contact us today.

Non-discrimination

Integrity Care Group:

Provide free aid and services to people with disabilities to communicate effectively with us, such as:
- Alternate formats of written information
- Qualified sign language interpreters
Provide free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages Revised 10/24/2024 If you need these services, please let our receptionist know so that we may assist you.

Name

Location

Number

Legal & Compliance — Integrity Care Group

PRIVACY POLICY

Collection of Your Personal Information

Use of Your Personal Information

Use of Cookies

Security of Your Personal Information

Medical Information

Changes to This Statement

Contact Information

HIPAA NOTICE

Header

Header

TERMS + CONDITIONS

AGREEMENT BETWEEN USER AND Integrity Urgent Care

MODIFICATION OF THESE TERMS OF USE

LINKS TO THIRD-PARTY SITES

NO UNLAWFUL OR PROHIBITED USE

USE OF COMMUNICATION SERVICES

ACCESSIBILITY

Header

Header

Patient Rights

Patient Responsibilities

Non-discrimination

COMPLIANCE REPORTING

Header

Header

Legal & Compliance — Integrity Care Group

PRIVACY POLICY

Collection of Your Personal Information

Use of Your Personal Information

Use of Cookies

Security of Your Personal Information

Medical Information

Changes to This Statement

Contact Information

HIPAA NOTICE

Header

Header

TERMS + CONDITIONS

AGREEMENT BETWEEN USER AND Integrity Urgent Care

MODIFICATION OF THESE TERMS OF USE

LINKS TO THIRD-PARTY SITES

NO UNLAWFUL OR PROHIBITED USE

USE OF COMMUNICATION SERVICES

ACCESSIBILITY

Header

Header

Patient Rights

Patient Responsibilities

Non-discrimination

COMPLIANCE REPORTING

Header

Header